Case Study - Skanska

Profile

Company Name: Skanska UK
Business Sector: Project development and construction group with expertise in building, piling and foundations, facilities management, utilities, civil engineering, mechanical and electrical engineering and highways maintenance.
Postal Address: Maple Cross House
Denham Way
Rickmansworth
Hertfordshire
Postcode: WD3 9SW
Fleet Size Overall: 2567 plus 590 private vehicles
HGV: 313
LGV: 714
Company Cars: 1540
Private vehicles used for business purposes: 590
Board Member with Responsibility for WRRS
(Name):
Dylan Roberts
Position in Company: Director of Health and Safety
Tel / Mob: 07879 608683
Email: Dylan.roberts@skanska.co.uk
Point of Contact
(Name):
Alison Moriarty
Position in Company: Fleet Road Safety Manager
Tel / Mob: 07875 386394
Email: Alison.moriarty@skanska.co.uk

Company overview

No. of employees

5000

2012 revenue

£1.166 billion

2012 operating income

£42.1 million

President and CEO

Mike Putnam

Established

2000

Skanska is one of the world’s leading project development and construction groups. The UK operation is one of the country’s top 10 contractors.

  • Ranked 11th among the UK’s top contractors (based on 2011 turnover, Construction News)
  • The world’s ninth largest construction group (based on 2011 revenue, Engineering News Record)

In the UK, Skanska is famous for building iconic structures like 30 St Mary Axe (the Gherkin), Heron Tower, Barts and The Royal London hospitals and the QEII Bridge. Just as important are our extensive service-based contracts: upgrading London’s gas infrastructure, a wealth of facilities maintenance contracts, long-term street lighting projects, and landscaping for the London 2012 Olympic Park in Stratford.

By combining our skills and experience in construction and infrastructure development, we have become a UK leader in delivering projects in healthcare, education, defence, transportation and municipal services, delivered through both private and public investment. Specialist in-house teams provide world-class foundations and piling expertise, as well as mechanical and electrical services for buildings and infrastructure.

Our values

Our Code of Conduct and Five Zeros together embody our values and the way we do business:

  • zero loss-making projects
  • zero accidents
  • zero environmental incident
  • zero ethical breaches
  • zero defects

Sustainability

Our forward-looking approach to sustainability is expressed through Our Journey to Deep Green™, where our aim is for all Skanska projects to have a near-zero impact on the environment. Our role as a leading green developer and contractor was confirmed when our President and CEO, Mike Putnam, was invited to be Co-Chair of the Green Construction Board, alongside Business Minister Michael Fallon, in 2012.

Nature of Operation and Driving Activities

The Skanska fleet consists of cars, light commercial vehicles (vans and tippers) and heavy goods vehicles (tippers, MEWPS, traffic management vehicles, vacuum excavators and coaches).

The predominant use of the vehicles is for transportation of workforce and equipment to work sites, apart from the specialist vehicles listed above.

Skanska has three operating licences and works throughout the UK

Organisational structure

Work Related Road Safety Policy and Procedures

Skanska UK has the following policies and procedures in place:

  • Commercial vehicle drivers manual
  • Company car and car allowance driver’s manual
  • Company vehicle policy
  • Occupational road risk policy
  • Motor vehicle road traffic procedure
  • Skanska green car policy
  • DVLA checks through Licence Bureau
  • Driver’s risk assessment and identified training based on risk rating (through peak performance)

Work Related Road Safety Guidance for Drivers

The documentation detailed above has been produced to provide both policy and guidance in relation to all driving activities including road safety. All employees who drive on Skanska business are inducted in line with the driver manuals.

There are also a number of safety briefings and best practise case studies that are available on the intranet. Skanska also holds ‘stand down’ meetings in order to discuss and learn form major incidents. Please see examples at appendix 7 and 8.

Specific Examples of Procedures

Commercial driver’s manual

appendix 1

Motor vehicle road traffic procedure

appendix 2

Company car and allowance driver’s manual

appendix 3

DVLA consent form

appendix 4

Company vehicle policy

appendix 5

MORR policy

appendix 6

Winter driving advice

appendix 7

Driving ergonomics

appendix 8

Auditing and review

Skanska holds ISO9001, ISO14001 and OHSAS 18001 accreditations and is subject to rigorous audit from its internal compliance team and third party auditors.

Skanska has recently been successfully audited for reassessment to FORS (Fleet Operators Recognition Scheme) and is also accredited under the FTA Van Excellence Scheme.

The Fleet Operations Manager also conducts specific audits at depot level. This is an area that is currently under review in order to introduce a new robust audit regime specifically targeted at fleet related matters.

Performance Measures

Skanska works very closely with its supply chain partners, which include organisations such as FMG, Leaseplan, Licence Bureau, Peak Performance and Shell From information gained through analysing tracking data, the following performance measures are used to set strategy and measure improvements:

  • Collision frequency
  • Crash damage cost
  • Percentage of drivers who have gone through the risk assessment and associated training process
  • Speeding and other behavioural events
  • Fuel consumption

Accident Reduction (as result of WRRS measures)

Skanska has already begun to see a reduction in the accident frequency rate, and it is important to note that the figures include both own and third party damage.

 

Total fleet 2010

Total fleet 2011

Total fleet 2012

Fleet size

1845

 

1983

1963

Total incidents reported

792

867

688

Annualised incident rate

43%

44%

35%

This is broken down between cars and commercial vehicles as follows:

 

Car fleet 

2010

Car fleet 2011

Car fleet

2012

Commercial fleet 2010

Commercial fleet 2011

Commercial fleet 2012

Fleet size


1220

1308

1292

625

675

671

Total incidents

Reported

653

665

542

139

202

146

Annualised incident

Rate

54%

51%

42%

22%

30%

22%

The figures are provided by Leaseplan who act as Skanska’s accident management company. Although there is still a huge opportunity for improvement, the statistics do show an overall 8% reduction in AFR between 2010 and 2012.

Financial and Other Benefits (as a result of WRRS measures)

As with the AFR, all figures are provided by Leaseplan and show a saving in accident damage costs (from 2010-2012) of company cars and commercial vehicles of £58,950

Working with Leaseplan has also enabled Skanska to achieve the following additional savings in the same period:

 

Savings 2010-2012

Mobile repair hire saving

 

£48,930

Courtesy car hire saving

 

£71,640

Engineers savings

£97,222

Total

 

£217,792

Lessons learned

Fleet safety has always been important, but we have learned that it needs to be a living breathing part of the overall safety culture of the business.

Our drivers are already skilled and know how to drive safely, but they sometimes chose not to. Changing driver behaviours is the only sustainable way to improve the culture long term.

Current and future developments

Skanska has recruited a Fleet Road Risk Manager to lead a dedicated team and further develop on the work achieved so far in relation to road safety.

The team will work with the business to identify areas for improvement based on their current position. There will be a range of measurements recorded to establish a baseline in:

  • Accident frequency rate
  • Poor driving behaviours (from telematics reports)
  • High risk drivers based on number of traffic violations
  • Fuel consumption
  • Issues arising from audits including driver’s hours, defect reporting, and completion of identified training.

Skanska’s Fleet Road Safety Manager will attend senior safety team meetings and engage with health and safety teams, to extend the strong safety culture that Skanska has to all aspects of driving for work.

The fleet department is establishing a new robust auditing system focusing on the vehicle/driver/journey aspects of the business. This will work in addition to the existing audits and enable the process to add real value to our fleet operations.

Contract champions will be identified to ensure a consistent approach throughout the business

Skanska is going to be part of the new ‘Fleet Safety Forum’ put together by IOSH

Additional information

Skanska has a strong safety culture and holds numerous awards from ROSPA, British Safety Council and specific industry sectors

Skanska holds the following fleet-associated accreditations

 

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