Simon T.

February Update – Long Term Benefits for Business Champions

Last month we published Arval’s revised Business Champion case study showing that, compared to 10 years ago, they had achieved the following:

  • Collision rate DOWN by 67%
  • Repair costs DOWN by 82%
  • Third-party claims DOWN by 84%

All this resulted in savings of over £180,000 per year over 10 years ago.

This month we have published an updated case study from another long-term Business Champion, data management experts Iron Mountain. Rory Morgan, Head of Logistics Support, and the man behind the road safety management programme has achieved staggering results over the past nine years:

  • Incidents DOWN by 87%
  • Damage costs DOWN by 78%
  • Maintenance costs DOWN by 30%
  • Speeding events DOWN by 92% !!!!
  • Notice of intended prosecutions (NIPS) DOWN by 79%
  • And fuel use DOWN by 7%

At the start of the journey, Rory developed a 5-point strategy which was key to achieving these benefits. The 5 points included:

  1. Creating a comprehensive driver handbook and ensuring the drivers were familiar with its contents through an online comprehension test.
  2. Putting the drivers through an online risk assessment programme to prioritise where action was needed.
  3. Develop an in-house driver assessment and training resource.
  4. Develop a strong on-road safety culture throughout the business by adopting a clever communication strategy.
  5. Investing in a Telematics system but also ensuring that appropriate time and resources went into ensuring both driver support for the programme and the capacity to maximise the benefits from the data.

The system adopted was by GreenRoad and Iron Mountain have, in each of the years since it commenced, recorded the highest number of Elite drivers (pro-rata). In 2017, this was over 65% of its regular UK drivers, and are on course to increase this number in 2018.

Despite collectively covering 200,000 miles per week, the telematics system, together with the training, has largely been responsible for the drop in speeding offences and yet the on-time delivery service KPI of 99.97% has not been affected. Consequently, the drivers now realise that they don’t have to speed to get the job done and therefore feel more relaxed.

The full Iron Mountain case study is fascinating and can be read here.

Arval and Iron Mountain have both shown exceptional results but they started out by getting the basics right. If you’re just starting out on your own journey, the performance graphs in our case studies demonstrate just how much benefit can be achieved in the first year or two of starting to manage the issue more effectively. If you’re not doing our four key compliance activities then this is a good place to start.