Although the company has not yet seen a reduction in premiums because of inflation, its premiums have held steady. In 2019 its incidents per 100,000 miles stood at 2.8, compared to 1.7 at the end of 2022. Its claims cost has dropped by 19% since 2019. The type and severity of incident has...

Galaxy’s insurance claims handler provides a claims portal with a dedicated phone line for drivers to call in the event of a collision. This provides instant first notification of loss, and better collation of information at the scene, both of which Wayne expects to drive down claims costs.