Struggling to log in?
How does the login process work?
For convenience and security purposes, we have a password-less login system that requires you to login via a verification link sent to your email address. Once you have entered your email address on the login page, you should receive an email from us containing a verification link. You must click this link within 10 minutes of receiving the email.
I have requested a login email, but haven’t received one
Step 1: Please ensure you are using the same email address you used to sign up to Driving for Better Business.
Step 2: If you are certain that you are using the correct email address, please check your spam/junk folders.
Step 3: Add firstname.lastname@example.org to your address book, then enter your email address on the login page again to request another email.
If none of the above steps work, please contact us via email – email@example.com – and our support team will send you a unique password that you can use to login via an alternative login link.
“Your token has probably expired. Please try again”
If you click your verification link 10+ minutes after receiving the email, it will have expired and you will not be able to login using this link anymore.
You can request another email with a new verification link by entering your email address on the login page again. Please note, only the most recently received verification link will work – for this reason, we recommend deleting the previous email from your inbox before requesting another email to avoid confusion.
If you have clicked the verification link within 10 minutes of receiving the email, but you are still seeing this message, it’s possible that you have certain restrictions on your browser, system or network that are blocking the verification token. In this case, please contact us via email – firstname.lastname@example.org – and our support team will send you a unique password that you can use to login via an alternative login link.