Galaxy Insulations – Driver Performance
Galaxy uses RAM Tracking to monitor its drivers, and line managers read the generated reports weekly. However, Wayne emphasises that when feedback is given to drivers, it is never punitive, but always supportive. Equally their driver training is geared to maximise driver investment in the process. “As a driver assessor I will go out in the cab with drivers but I always tell them: “I am learning – so teach me what you do. We can all learn every day.” Training and individual accreditations are entered on a fleet SharePoint portal, which will alert drivers and managers to anything which requires refreshing. As well as the compulsory driver training which comes with FORS, Wayne puts his van drivers through the same courses as the HGV drivers, and the company pays for Driver CPC courses and any other obligatory training. He has also written and shared 26 Toolbox talks and uses the Van Driver Toolkit and other resources from Driving for Better Business. “If someone is offering you free expert advice, you’d be foolish not to take it,” he says. The company has also ‘grown’ its own drivers, putting 11 employees so far through its Warehouse to Wheels programme.
Provider: Driving for Better Business
Resource Type: Web link