All the policies are kept in SharePoint, so can be accessed by any staff member at any time. Any changes are communicated to staff each year at a toolbox talk. More broadly says Ben: “Every morning, we start our meetings with a Safety Tip, Quality Tip, and a Success Story. For example: ‘Safety Tip: Reduce
“At our organisation, managing driver risk is integral to our corporate values of integrity, ambition, customer obsession, creativity, teamwork and productivity. Integrity means prioritising the safety of our team and communities. Ambition drives continuous improvement in safety standards, while our customer obsession ensures timely and satisfactory service delivery. We have driven safety initiatives like the
The company’s policy lays out exactly what is expected of drivers, in a wide variety of circumstances. It covers safe driving, activities to avoid while driving or in the vehicle, such as taking phone calls, eating or smoking, how to respond in an emergency or breakdown, alcohol and drug use and vehicle roadworthiness. However the
David Phillips introduced a workplace ambassador structure to enhance accountability and foster ownership among staff. It also joined FORS, and involved its drivers in its preparation and the audit necessary for accreditation
Near-miss reporting allowed the company to analyse and address issues which could cause collisions, before a crash occurred. This also had the benefit of directly engaging drivers in the safety process and allowing their insights to shape outcomes. Banksman and drivers’ mates reduce the risk of collision during slow speed vehicle manoeuvres. The company has
53% reduction in collisions Fleet maintenance costs reduced by 35% year on year 30% fewer vehicles needed (48 vehicles down to 34) year on year 12.5% year-on-year decrease in insurance premiums 19% fuel saving year on year As well as the substantial benefits listed above, the company has also seen other financial, cultural and social
David Phillips Furniture provides a comprehensive service for the property market and retailers, providing furniture for housing developments, student accommodation, social housing, showcase projects and those renting out properties. Its fleet is therefore used for the delivery and installation of furniture across the UK, from its two Hubs in London and Manchester.
The organisation set its cap at two new accreditations during 2023, focusing on legal compliance in light commercial vehicle (LCV) management and occupational health and safety management (OSHM). John Wilkinson says these both contribute directly to fleet safety. It achieved both the Logistics UK Van Excellence accreditation, and ISO 45001. The company’s ongoing commitment to
The policy states that everyone driving on business must have a permit to drive each relevant category of vehicle. Permits are only issued after a completion of a desktop-based risk assessment, a classroom Safe Driver Induction Workshop and 2.5 days in cab training with a pass/fail Driver and Vehicle Standards Agency (DVSA) standard test upon
In January 2023 the organisation implemented a telematics score dashboard. Dashboard data provided to the management team of every fleet driver on a weekly basis. The company has a dedicated Driver Safety and Performance Manager who holds a monthly meeting with the second line manager of all fleet drivers to discuss driver scores, trends and
