Auto Windscreens – Cameras & Telematics
In 2019, Auto Windscreens completed its roll-out of VisionTrack’s forward-facing cameras and telematics solution, through which it measures driver performance. All of the data for fleet management and driver performance is collated in a management information tool called Microsoft Power BI. This allows the team to see the entirety of a driver’s profile, including licence checks, points, infringements and ‘exception events’, making it easier to see patterns of behaviour or potential safety issues. High level reporting, or specific flags against drivers are passed to line managers for action. The company also runs driver league tables, by region, which captures the drivers’ combined scores. Shaun says this is a great incentive for the drivers to improve. The business focuses on coaching support and incentivising good behaviour with reward schemes. Line managers are encouraged to acknowledge good driving, and each year the best drivers are rewarded with shopping vouchers. “We demonstrate to the less skilled drivers how the winners achieve such good performance,” he says. “We want to inspire them to become better drivers rather than penalise them.” The cameras add great value to the telematics data because they give a complete context of the driving behaviour, which has shown up as ‘exception events’. “Harsh braking can be the result of poor anticipation, but it could also be a life-saving action,” he says. “Without the full context, you cannot always be sure whether you are viewing safe or poor driving.” The company tracks behaviours relative to their frequency and duration. Moderate speeding for a few seconds may be a simple over-taking manoeuvre, but sustained or significant speeding will be flagged for intervention. More than three similar instances within a specific timeframe will always trigger a conversation with the driver.
Provider: Driving for Better Business
Resource Type: Web link