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Improving Performance

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As lockdown is lifted, make sure your fleet housekeeping is in order to improve your chances of business survival.

Driving for Better Business

Make sure your fleet housekeeping is in order

Article covering vehicle downtime, opportunity cost, environmental footprint and the benefits of ‘rightsizing’ your fleet.

Enterprise

Managing the hidden risks of commercial fleets

This paper demonstrates that financial savings are directly linked to driver behaviour. It uses real-life driving data, often measured by telematics systems, to show that significant savings can be achieved.

DriveTech

The Impact of Driver Behaviour On Vehicle Running Costs

This paper demonstrates that cost savings can be achieved through high quality and innovative driver coaching programme based on a holistic approach to fleet risk and driver safety management.

DriveTech

The Effect Of Driver Coaching On The Bottom Line

Driving for Better Business

Balfour Beatty – Performance Improvements

Metworks is the in-house residential maintenance company for housing association Metropolitan Thames Valley Homes. Transport manager, Joe Masters, oversees a fleet of 200 Citroën Relay and Vauxhall Movano vans, all of which are in the care of individual remote operatives. Read how Metworks...

Driving for Better Business

Case Study – Metworks

Tarmac is the UK’s leading sustainable building materials and construction solutions business. Transport and Logistics is an essential part of the Tarmac business, from sourcing materials from quarries to production sites to delivering materials to customer construction sites. Tarmac operates...

Driving for Better Business

Case Study – Tarmac

Initially on-road incidents spiked as the drivers learned to report every vehicle-related incident, down to the merest scratch. “It seems counter-intuitive but it has given us a sound baseline for charting improvement,” says Joe. The company has now seen both the number and value of claims...

Driving for Better Business

Metworks – Business Benefits

Summary of business benefits achieved by National Highways with the support of the Driving for Better Business programme. Including lower emissions and improvements in the resilience of the fleet.

Driving for Better Business

National Highways – Business Benefits

National Highways is responsible for building, operating and maintaining England’s motorways and major A-roads and is pursuing an ambitious net zero plan, including for its 1,300-vehicle fleet. We spoke with National fleet manager Martin Edgecox who explained how the government owned company...

Driving for Better Business

Case Study – National Highways

Tarmac saw clear tangible improvements in all three areas of focus: Productivity, Safety and Sustainability. Within 3 months, all metrics showed significant improvement: Average decrease in speeding across all areas (from Oct 2019 – Jan 2020): 10% Highest decrease in speeding seen in the...

Driving for Better Business

Tarmac – Business Benefits

Platform Housing Group has 47,000 social housing properties. Its subsidiary, Platform Housing Ltd runs 500 LCVs to allow employed tradespeople to maintain these properties. “When our operatives are behind the wheel, they are drivers, not engineers or carpenters or electricians. They have to...

Driving for Better Business

Case Study – Platform Housing Group

Group Fleet Manager Matt Neale is responsible for the 500 light commercial vehicles used by another of Platform HG’s subsidiaries which services tenanted properties. Although all of Platform HG’s workforce is united by their overall status as part of the Platform HG charity, technically Matt...

Driving for Better Business

Platform Housing Group – Leadership

Matt has supported the investment in a new driver training programme with Lightfoot. The app gives drivers real time coaching and alerts as they drive, as well as giving them feedback at the end of the day. It coaches them to work on areas for improvement, and challenges them to maintain strong...

Driving for Better Business

Platform Housing Group – Driver Management

Like many companies who embark on proper fleet governance for the first time, Matt is suffering from rising incidence figures as he insists on every knock being logged. However, once he has a correct baseline, he will also be able to properly chart the reductions which will come from his safety...

Driving for Better Business

Platform Housing Group – Collision Management

Matt has signed up for FORS as a way of improving protocols and professional standards. He says this supports the company in concentrating on the correct areas of education for drivers and their responsibilities.

Driving for Better Business

Platform Housing Group – FORS

The first 40 electric vehicles will join the fleet later this year and early adopters will get specific training during the detailed handover process. It is important to educate the drivers that electric vans are automatic, and more responsive to both brake and accelerator.

Driving for Better Business

Platform Housing Group – EVs

Matt is passionate about the fleet industry, and that of the housing, charitable sector. He regularly speaks to his peers at fellow housing associations, and as such he would very much welcome individuals who maybe require some additional support to assist in the improvement of their fleets....

Driving for Better Business

Platform Housing Group – Collaboration

AES Fleet offer fleet compliance solutions across the PSV, HGV and LCV sectors. As with all road risk management, however, the company’s good practice starts at home and MD Richard Stansfield says the business benefits to their fleet operation are substantial. AES runs nine Transit vans, from...

Driving for Better Business

Case Study – AES

The company does not sell any compliance solution it doesn’t use itself and its risk management starts by checking all driver licences regularly through FleetCheck. It trains all its drivers in thorough walk-round checks and defect reporting every morning and keeps a spare vehicle on fleet so...

Driving for Better Business

AES – Licence Checking

Webfleet Solutions telematics systems are integrated into its MANTIS LIVE camera systems, and this means that any exceptional incident such as harsh braking, an emergency alarm, or near miss is seen as an alert, the footage can be checked, and Richard immediately feeds back constructive criticism...

Driving for Better Business

AES – Telematics

He believes the fleet’s running costs are also reduced by approximately 25% each year through preventative maintenance. “Reactive maintenance is always more expensive and creates unplanned downtime.” He cites brake pads as an example. If they are regularly checked and replaced, not only...

Driving for Better Business

AES – Vehicle Management

AES also takes an active interest in driver welfare and mental health. Drivers have accommodation provided after long journeys, so they do not drive when tired. Both senior managers have taken mental health awareness training, so they know how to offer appropriate support. “A van is a tool....

Driving for Better Business

AES – Driver Wellbeing

AES business benefits from road risk management include: Cheaper insurance year on year 25% cheaper running costs Better brand credibility No public complaints about poor driving in several years Immediate evidence should a claim occur with rapid first notification of loss No...

Driving for Better Business

AES – Business Benefits

TES 2000 is a railway infrastructure and construction company. It runs 140 LCVs, mostly two-seater vans, which are used purely for driver transport. In April 2020 Mick Kiely became the first professional fleet manager the company had ever had. He tells us how he drove down incident rates and...

Driving for Better Business

Case Study – TES 2000

PCNs reduced by 96% Insurance reduced by 35% per vehicle Lease rises offset by maintenance savings 45% reduction in collisions in 16 months 20% reduction in fuel costs in two years despite price increases

Driving for Better Business

TES 2000 – Business Benefits

All employees from HR to admin do the same learning as the drivers, even if they’re only driving their own vehicles. Mick says you cannot ask someone to do something if you’re not prepared to do it yourself. Mick says it would not have been possible to achieve all of this without the...

Driving for Better Business

TES 2000 – Top Takeaways

Amey is a leading infrastructure services and engineering company. It designs and maintains many of the UK’s strategic assets, working with national and local government, and other commercial customers, to manage assets and complex projects. It has 11,000 employees, including operations,...

Driving for Better Business

Case Study – Amey

WJ Group is one of the UK’s leading road safety and highway maintenance businesses. It specialises in delivering road markings, road studs, high friction and coloured safety surfacing, retexturing, crack and joint sealing, industrial surface preparation, marine surface coatings, TASCAR, CCTV, and...

Driving for Better Business

Case Study – WJ Group

Business Benefits from behavioural change: Less speeding and harsh acceleration, and smoother braking and cornering Improved community perception Over a 15 month period the company achieved: 40% reduction in accidents 45% reduction in associated costs 12% increase in mpg ...

Driving for Better Business

WJ Group – Business Benefits

FM Conway is a leading infrastructure services company with over 60 years’ experience delivering vital services in transportation, the built environment and open spaces for communities and businesses. With innovation at the forefront of its operations, the business places a major focus on...

Driving for Better Business

Case Study – Conway

Network Rail owns, repairs and develops the railway infrastructure in England, Scotland and Wales. Up to 13,000 vehicles (including lease vehicles) support its management of 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals and level crossings as well as 20 of...

Driving for Better Business

Case Study – Network Rail

Miele GB distributes and sells its German parent company’s extensive range of domestic and commercial appliances, such as dishwashers, ovens, coffee machines and vacuum cleaners. It also has a professional division which services public buildings such as care homes, hotels and hospitals. Miele GB...

Driving for Better Business

Case Study – Miele

Consistent reduction in insurance premiums year on year since 2019 23% reduction in claims in 2022 compared to 2019 Speeding review time reduced from 1.5 hours to 10 mins (2018 vs 2022) Won AFP Fleet Bursary based on improvements

Driving for Better Business

Miele – Business Benefits

Auto Windscreens repairs and replaces automotive glass for all types of vehicles. It also undertakes Advanced Driver Assistance System (ADAS) calibrations following windscreen replacements, to ensure technology such as forward-facing cameras, lane departure or speed recognition sensors continue to...

Driving for Better Business

Case Study – Auto Windscreens

19% cut in cost of collisions. Incidents per 100,000 miles dropped from 2.8 (2019) to 1.7 (2022). Auto Windscreens has 72 sites working across 24 geographical areas. Its technicians visit customers’ homes and workplaces to repair and replace vehicle glass, and an increasing proportion...

Driving for Better Business

Auto Windscreens – Business Benefits

Speedy Services is the UK’s leading tool, equipment and plant hire services company, with specialist divisions including powered access, lifting, survey, rail and power. It supplies a wide range of equipment to major infrastructure, and construction projects, and to trade and retail customers...

Driving for Better Business

Case Study – Speedy Hire

13% reduction in incidents 2022, year on year Reduction in insurance premiums 90% recovery of uninsured loss

Driving for Better Business

Speedy Hire – Business Benefits

Galaxy Insulation and Dry Lining supplies building materials including insulation and dry lining blocks from 14 locations across the UK. Wayne Allen, Group Logistics Manager, manages its 64 HGVs and 21 vans, which are deployed across its 14 depots. He explains the steps he took to raise Galaxy’s...

Driving for Better Business

Case Study – Galaxy Insulations

Heineken is the company behind some of the UK’s leading beer and cider brands, and owns 2,400 pubs and bars. Heineken UK won the Safety and Health Excellence Award 2023, sponsored by National Highways for Best Driver Risk Management Performance. Heineken’s Workspace and Safety Partner Reka...

Driving for Better Business

Case Study – Heineken

7.5% reduction in claims overall in 2022 compared with 2021, despite average annual mileage rising from 10,000 miles pa to 18,000 miles pa. Speed related endorsements dropped from 30 (2020) to 13 (2022) 17.5% saving in collision and breakdown costs (2022 vs 2021) 8% reduction in...

Driving for Better Business

Heineken – Business Benefits

The Canal and River Trust (C&RT) looks after 2,000 miles of historic canals and rivers including 2,949 bridges, 1,582 locks and 280 aqueducts. UK waterways encompass seven historic parks and gardens, 2,706 buildings and structures, six battlefields, 46 scheduled monuments and four World...

Driving for Better Business

Case Study – Canal & River Trust

Saved £201,000 in first year Reduced annual fleet spend by 14% year on year 52% increase in licence check compliance 21% reduction in non-fault collisions 19% cut in at-fault collisions Up to 12% fuel saving for specifically trained drivers

Driving for Better Business

Canal & River Trust – Business Benefits
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